Customer support
Help support AI recognise when a response needs more care, clarity or adaptation.
Behavioural intelligence infrastructure
The behavioural intelligence layer for AI.
Give your AI emotional and behavioural context, so it can respond with emotional intelligence.
What SOHMA adds
Language tells AI what was said. Behaviour adds the context needed to respond well.
SOHMA analyses behaviour during an interaction and provides structured emotional and behavioural context to the AI system already in place.
01Interaction
A person interacts with an AI product.
02SOHMA
Behavioural context is derived during the interaction.
03More emotionally intelligent responses
The existing AI can adapt its response with greater context.
SOHMA / Product demonstration01:34
See the difference context makes.
Watch the same AI conversation with SOHMA off, then with SOHMA on.
Experience SOHMA
Have a real conversation. See behavioural intelligence at work.
Try the live experience and see how SOHMA makes an otherwise invisible layer of context visible during an AI interaction.
Where SOHMA works
Better context wherever humans interact with AI.
SOHMA is horizontal infrastructure. Start with the interaction that matters now, and carry the same behavioural intelligence layer into the products that follow.
AI agents
Give autonomous systems behavioural context as they act, respond and hand work across a journey.
Conversational AI
Make voice and chat experiences more responsive to the human side of an interaction.
Your product
SOHMA
Your AI
Built to work alongside
Keep the AI you already use. Add the context it is missing.
SOHMA integrates as an intelligence layer alongside existing models, agents and AI products. It does not replace the underlying system.
Behavioural context can be derived from interaction telemetry without requiring access to conversation content or personally identifiable information.
Integrations now open
Add behavioural intelligence to your AI.
Talk to us about API access, product integration, pilot deployment or a strategic partnership.